Go to a more accessible version of this jobs board
Please wait, loading

Deputy Head of Legal, Complaints, PALS/Bereavement

Band 8a

Main area
Complaints and Legal
Grade
Band 8a
Contract
Secondment: 12 months
Hours
Full time: 37.5 hours per week (09:00-17:00)
Job ref
396-2937158-SH-OJ
Site
Vera Brown House , Kingston Hospital
Town
Kingston Upon Thames
Salary
£50,575 - £56,490 pa. (pro-rata) Incusive of HCAS [15%]
Salary period
Yearly
Closing
28/02/2021 23:59

Kingston Hospital - First Acute Trust in London to be rated Outstanding by CQC for Overall Quality and Leadership

Kingston Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country – close to London yet surrounded by royal parks, historic buildings and the River Thames. We are located on a single site in Kingston upon Thames, Surrey and run several outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital.

We employ 3,300+ staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery and maternity services.

The South West London Collaborative Bank

Kingston Hospital is a part of the local South West London Collaborative and offer competitive bank rates to work across the three NHS trusts: St Georges, Kingston Hospital and Epsom & St Helier. Our Smart App booking system makes life easier for flexible working!

Health and Wellbeing & Staff Benefits

The Trust understands that benefits go beyond just financial rewards and offers a wide range of benefits that recognise staff contribution, provide opportunities for career development and offer initiatives to promote a healthy work-life balance
-Our Health Heroes Awards 2018 – Staff Retention and Wellbeing Employer of the Year.
-HPMA Vivup Award for Well Being 2019.

Trust Values

Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are: 

- Caring – Design and deliver care around each individual patient’s needs and wants.
- Safe – Make the safety of patients and staff our prime concern as safety comes first
- Responsible – All staff take responsibility for the hospital, its services and reputation
- Value Each Other – Value each other's contribution
- Inspiring - We always strive to empower each other to develop and deliver improvements to benefit our patients


 

Deputy Head of Legal, Complaints, PALS/Bereavement

One Year Fixed Term Cover

This post will be a one year fixed term/secondment opportunity to support the Head of Legal, Complaints, PALS/Bereavement to deliver high quality claims, complaints, PALS and bereavement services at Kingston Hospital.   It requires someone with a proven track of managing staff and services within the NHS including change management. Strong organisational and interpersonal skills, and a keen eye for detail , are more important that specific legal experience.

Interview Date: To be confirmed.

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - OutstandingOur Health Heroes

Applicant requirements

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship hereWork in the UK. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found hereCriminal records checks for overseas applicants. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Clare Parker 

[Head of Legal, Complaints and PALS/Bereavement] 

Email: clare.parker@nhs.net

Tel: 020 8934 3980