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Patient Pathway Coordinator - General Surgery & Urology

Band 4

Main area
General Surgery and Urology
Band 4
37.5 hours per week
Job ref
General Surgery & Urology, Kingston Hospital NHS Foundation Trust.
Kingston Upon Thames
£23,809 to £27,4022 pa. inc of HCAS
29/05/2019 23:59

Kingston Hospital - First Acute Trust in London to be rated Outstanding by CQC for Overall Quality and Leadership

Kingston Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country – close to London yet surrounded by royal parks, historic buildings and the River Thames. We are located on a single site in Kingston upon Thames, Surrey and run a number of outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital.

We employ 3,000 staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery and maternity services.

The South West London Collaborative Bank

Kingston Hospital are a part of the local South West London Collaborative and offer competitive bank rates to work across the three NHS trusts: St Georges, Kingston Hospital and Epsom & St Helier. Our Smart App booking system makes life easier for flexible working!

Health and Wellbeing & Staff Benefits

The Trust understands that benefits go beyond just financial rewards and offers a wide range of benefits that recognise staff contribution, provide opportunities for career development and offer initiatives to promote a healthy work life balance
Our Health Heroes Awards 2018 – Staff Retention and Wellbeing Employer of the Year.

Trust Values

Caring – Design and deliver care around each individual patient’s needs and wants. - Safe – Make the safety of patients and staff our prime concern as safety comes first - Responsible – All staff take responsibility for the hospital, its services and reputation - Value Each Other – Value each other’s contribution.

For more information on working for us please visit our microsite at



An exciting opportunity has arisen for 2 Patient Pathway Coordinators (PPCs) to join our busy Urology and General Surgery Department.

We are looking for candidates who can provide support to clinical and non-clinical staff and can also lead a multi-disciplinary admin team in Urology and General Surgery.

You will be a point of contact for administrative issues relating to patients' pathway of care, working as part of a multi-disciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

You will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact. You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.

A strong working knowledge of Microsoft Office and IT skills as well as RTT 18 Weeks Patient Pathway is desirable. You will also have excellent communication skills and be able to work well in a busy environment.

This post will close once sufficient applications have been received. Therefore, please apply immediately.

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Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

Documents to download

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Apply online now

Further details / informal visits contact

Sinead Boland

©2013 Kingston Hospital NHS Foundation Trust Living our values everyday