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Theatre Receptionist - Main Theatres

Band 2

Main area
Reception / Main Theatres
Band 2
37.5 hours per week
Job ref
Main Theatres / Kingston Hospital NHS Foundation Trust
Kington Upon Thames
£21,374 to £22,742 pa inclusive of HCAS
13/06/2019 23:59

Kingston Hospital - First Acute Trust in London to be rated Outstanding by CQC for Overall Quality and Leadership

Kingston Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country – close to London yet surrounded by royal parks, historic buildings and the River Thames. We are located on a single site in Kingston upon Thames, Surrey and run a number of outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital.

We employ 3,000 staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery and maternity services.

The South West London Collaborative Bank

Kingston Hospital are a part of the local South West London Collaborative and offer competitive bank rates to work across the three NHS trusts: St Georges, Kingston Hospital and Epsom & St Helier. Our Smart App booking system makes life easier for flexible working!

Health and Wellbeing & Staff Benefits

The Trust understands that benefits go beyond just financial rewards and offers a wide range of benefits that recognise staff contribution, provide opportunities for career development and offer initiatives to promote a healthy work life balance
Our Health Heroes Awards 2018 – Staff Retention and Wellbeing Employer of the Year.

Trust Values

Caring – Design and deliver care around each individual patient’s needs and wants. - Safe – Make the safety of patients and staff our prime concern as safety comes first - Responsible – All staff take responsibility for the hospital, its services and reputation - Value Each Other – Value each other’s contribution.

For more information on working for us please visit our microsite at



Band 2 Main Theatre Receptionist

Kingston Hospital NHS Foundation Trust is a district general hospital based approximately 12 miles from central London. The hospital is situated in a beautiful and historic part of the country and lies very close to Richmond Park, Hampton Court Palace and Kempton Park. The hospital supports around 350,000 people in the surrounding area from the boroughs of Kingston, Richmond, Roehampton, Putney, Merton and East Elmbridge.

We have approximately 520 beds and directly employ around 2,700 staff, with another 300 staff employed by contractors but working on behalf of the Trust. We are located on a single site in Kingston upon Thames, but run a number of outpatient clinics in sites across our catchment area including Raynes Park Health Centre, Surbiton Centre for Health, Queen Mary's Roehampton and Teddington Memorial Hospital.

We provide a full range of diagnostic and treatment services and have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery and maternity services. Kingston Hospital Main theatre has 7 theatres, including trauma and emergency and an 8 bedded recovery room.

The post holder will primarily work as part of the theatre administration team, assisting with the smooth and efficient running of reception. You would be required to work on the reception desk to meet and greet patients on attendance to the department, answer patient queries and act as the central point to receive incoming telephone calls. The role requires liaison with wards, surgeons, anaesthetists, theatre staff and booking staff as well as a number of hospital departments such as Estates, Radiography, Sterile Services and Portering. The post holder will generate theatre lists using the hospital administration system, Care Records Service (CRS), ensuring confidentiality of all patient information and provide accurate, timely information to assist clinicians and nursing staff. Other duties include recording details of private patient procedures, cancelled operations and monitoring stationery stock levels.

The ideal applicant will have experience of working with the public; at least 2 years’ experience in an administrative role, good communication and IT skills are essential. You must be able to provide first class customer service, be comfortable using Microsoft Office software and have experience of working in a healthcare setting.

We are looking for a highly motivated, flexible and committed individual to join our team. This is a full-time post with 2 alternating week shift patterns of 07:45 – 16:00 and 10:15 to 18:30.

Before you decide whether to apply, please ensure you have read ALL the information provided and that you have the relevant skills & experience for this role.

Interview to be confirmed.

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - OutstandingOur Health Heroes

Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

Documents to download

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Apply online now

Further details / informal visits contact

For further Information or informal visit please contact Jo Turner, Service Support Manager, on 020 8934 2730.

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